Highways Agency Business Plan

Highways Agency Business Plan-79
The Agency is also a member of the Institute of Customer Service which provides specialised training and best practice guidance.

The Agency is also a member of the Institute of Customer Service which provides specialised training and best practice guidance.

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The Council has assembled a suite of evidence base documents to support the production of the Submission Local Plan.

The documents listed below relate to transport issues and are taken from the evidence base for the Submission Local Plan.

The full list of evidence base documents is available on the Submission Local Plan web page.

The Implementation Plan identified the need for a Data Business Plan (DBP) to organize mobility data pertaining to planning and operations.

At the same time, FHWA approached MDOT SHA to conduct a pilot DBP to test a draft FHWA Data Business Plan Guidance for State and Local DOTs.

All registered sites, companies and suppliers adhere to the Code of Considerate Practice which requires them to care about appearance, respect the community, protect the environment, secure everyone’s safety and value their workforce.

Customer service is a priority for the Agency and will be emphasised when it is replaced by Highways England in April next year.

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Full website content includes the latest news, exclusive commentary from leading industry figures and detailed topical analysis of the highways, transportation, environment and place-shaping sectors.

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