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Successful supervisors know what is going on in their organization.
This occurs because supervisors usually need to use technical, human, conceptual or political skills to make their diagnosis.
Many supervisors regard diagnostic skill as the most exciting part of their jobs.
Human skill Human skill is the ability to work with, understand, motivate, and communicate with individuals and groups.
Human skill also includes the ability to communicate with people, to resolve conflict, and to discipline.
Well, inspiring your employees and motivating them is essential for having a healthy and a productive work environment.
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Listening to your team members and being compassionate about their struggles and problems whether it is personal or work-related, gives your employees the chance to trust you and follow their leader.
Technical skill Technical skill is proficiency in a specific activity that involves methods, processes, procedures or techniques.
Individual performers expect their supervisor to be able to help them with technical problems.
It is necessary for them to store all this information otherwise they will not know where to look for information about all these matters.
They also possess technical knowledge such as production technology, basic principles of management like planning, organizing, directing, motivating and controlling.